Root cause analysis (rca) in the laboratory - addressing non-conformances

Introduction

This RCA webinar will define a specific set of steps and associated tools that you can use to determine the primary cause of non-conformance in your laboratory. You will learn to determine what happened, why it happened and how to reduce the likelihood of that non-conformance happening again.

Why should you attend?

• Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the problem occurred in the first place.
• When you have a non-conformance in the laboratory, how do you approach it?
• Do you jump in and start treating the symptoms?
• Do you stop to consider whether there’s actually a deeper problem that needs your attention?
• If you only fix the symptoms – what you see on the surface – the problem will almost certainly happen again, which will lead you to fix it, again, and again, and again.
• If, instead, you look deeper to figure out why the non-conformance is occurring, you can fix the underlying systems and processes that caused it. Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the non-conformance occurred in the first place.

Learning Objectives

• Determine what happened
• Determine why it happened
• Figure out what to do to reduce the likelihood that it will happen again

Areas covered in the Webinar

• Defining the Problem
• Examining the Data
• Identifying Possible Causal Factors
• Identifying the Root Cause(s)
• Taking Corrective Action
• Verifying the effectiveness of the corrective action

Who Will Benefit?

• Microbiologists
• QA managers
• Laboratory managers
• Laboratory supervisors
• QC practitioners
• Documentation
• Regulatory affairs
• Microbiological bench analysts

Speaker : Michael Brodsky

Michael Brodsky has been an Environmental Microbiologist for more than 45 years. He is a Past President of the International Association for Food Protection, the Ontario Food Protection Association and AOAC International. He serves as co-Chair for the AOAC Expert Review Committee for Microbiology, as a scientific reviewer in Microbiology for the AOAC Official Methods of Analysis and the AOAC Research Institute. He is a reviewer for Standard Methods for the Examination of Water and Wastewater and a chapter co-editor on QA for the Compendium of Methods in Microbiology. He is also an Exemplar Global certified technical assessor in microbiology for the Standard Council of Canada and a lead auditor/assessor for the Canadian Association for Laboratory Accreditation (CALA).

Time: 01:00 PM EST| 10:00 AM PST | Duration: 60 Minutes