How to Handle Workplace Conflict, How to Handle Workplace Conflict webinar, online live webinar, live webinar 2018, online live webinar 2018

How to Handle Workplace Conflict - online live webinar on February 2018 by Training Doyens.

Webinar Information


How to Handle Workplace Conflict


How to Handle Workplace Conflict, Denver, Colorado, United States
Webinar Title
How to Handle Workplace Conflict
Event Type
Webinar
Webinar Date
15-02-2018
Last Date for Applying
15-02-2018
Location
Denver, Colorado, United States

Publish / Maintain / Marketing / Hosted By
Organization Name / Organize By
Training Doyens
Organizing/Related Departments
Training Doyens
Organization Type
Organization/Company
Webinar Category
Both (Technical & Non Technical)
Webinar Level
All (State/Province/Region, National & International)
Related Industries

Education/Teaching/Training/Development

Business Development

Employment/Jobs/Recruitment

Placement/Carriers

Location
Denver, Colorado, United States

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form.

"For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval."

Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

Conflict, disagreement and difficult people could create major issues in the organization if not handled properly. However, if one can manage these well the result could be better productivity and operational efficiency. Attend our upcoming webinar to understand how to handle different people and face challenges with the right tools and techniques.  

The crucial issue is not whether conflict, disagreement and difficult people can be avoided; the real concern is how they can be dealt with that will lead to positive outcomes. 

WHY SHOULD YOU ATTEND

Time is Money. There are a variety of direct costs to the organization associated with poorly managed conflict, including, in the worst cases, the loss of customers and good employees. One that is visible to everyone is the time taken to successfully resolve issues. Time that would be better spent on accomplishing work and achieving goals is instead used to manage disagreements, smooth ruffled feathers, and deal with difficult people.

When CPP Inc commissioned a study on workplace conflict, they found that that an overwhelming majority (85%) of employees at all levels experience conflict to some degree. Furthermore, they found on average, each employee spends 2.1 hours every week – approximately one day a month – dealing with conflict in some way (being involved in a disagreement, managing a conflict between co-workers, etc.)

It is also a major drain on the resources of HR departments: half of the HR workers questioned (51%) spend between one and five hours a week managing disagreements.

AREAS COVERED

  • Identify the top six causes of conflict and which one produces the most problems
  • Understand the iceberg concept of conflict – what’s above and below the water line
  • Define five conflict management styles and match each style to different conflict situations
  • Decide if you’re a shark or a turtle or a teddy bear or a fox or owl in how you handle conflict.
  • Learn how to keep your cool and react in a professional manner in the heat of the moment.
  • Learn the language of positive communication to reduce negative emotions, especially anger.
  • Recognize the four types of difficult people that drive you crazy and how to deal with them.

Speaker Profile

Marcia Zidle is a board certified executive coach, business management consultant and keynote speaker, who helps organizations to leverage their leadership and human capital assets.

She has 25 years of management, business consulting and international experience in a variety of industries including health care, financial services, oil and gas, manufacturing, insurance, pharmaceuticals, hospitality, government and nonprofits.

She brings an expertise in strategy and alignment; social and emotional intelligence; executive and team leadership; employee engagement and innovation; personal and organization change management.

About Training Doyens

Based in Colorado, Training Doyens organizes world class webinars and seminars, providing training solutions to companies big and small. We offer affordable pricing and customization at any budget.

For more detail please click on this below link:

https://goo.gl/QPsijn

Email: support@trainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

Others Details

For more details and updates please visit the website.

Registration Fees
Available
Registration Fees Details
Live Session for one participant $159 Corporate Live Session Group – Max 10 Participants from one location. $449 Recorded Session Get unlimited access to audio recording of the webinar for 6 months. $199 Training DVD or USB Flash Drive MP3 files, PDF presentation and reference manual will be delivered on a CD $379 Super Combo Offer 1 Live and Recorded webinar $289 Super Combo Offer 2 Live and Training CD $429
Registration Ways
Email
Phone
Website
Other
Address/Venue
26468 E Walker Dr, Aurora, Colorado 80016-6104  Pin/Zip Code : 80016
Landmark
Colorado
Official Email ID
support@trainingdoyens.com
Contact
Training Doyens

26468 E Walker Dr, Aurora, Colorado 80016-6104

support@trainingdoyens.com

   7209961616      7209961616
   Fax No: 7209961616
Training Doyens

26468 E Walker Dr, Aurora, Colorado 80016-6104

support@trainingdoyens.com

   7209961616      7209961616
   Fax No: Colorado City