5th Annual Customer Experience Management Asia Summit

Join us in September at Asia’s largest CX gathering as we feature 60+ industry practitioners taking the stage to share best-in-class CX strategies.

Spanning 4 days with a series of impactful discussion formats – 8 unique streams, 12 interactive roundtables, 2 workshops and 2 dedicated CX focus days - the 5th CEM Asia Summit is the ONLY EVENT you will need to attend for inspirations on how you can fast-track your customer-centric, digital-enabled CX journey.

Why Attend in 2017?

Discover Inspiring Leadership

With an international renowned Big Ideas speaker and over 80% new speakers from CX Leaders across Asia and beyond this truly is the place to find out what’s cutting-edge within the CX space.

Forge New Connections

With over 350 attendees from local and multi-national blue chip companies our drinks receptions, awards night, focused discussion groups and café zones in the networking hall are the perfect place for you to connect with colleagues old and new.

Tailored Advice Just for You:

There are 8 focused streams, multiple small group or one-to-one sessions plus the all new consultation zones sprinkled throughout the Summit meaning that you can get expert advice on the exact problems you face as part of your conference package.

Celebrate Success!

There's a lot to be proud of and the 2017 CEM Summit Excellence Awards is your chance to celebrate yours and your team achievements, which translated into benefits across the business, and through to your customers.

Grow Your Business

CEM Summit showcases some the most cutting edge technology and service providers in the CX community. With live demonstrations and interactive exhibits it is THE place to view and select potential tech investments.

Benchmark Success

Online benchmarking sessions, live polling, crowd-sourced Q&A, interactive discussion groups, closed door fire side chats and QR Code facilitated networking all focused on giving our customer a voice at the event. Engage, share and empower yourself at this truly interactive event.

Others Details

For more details and updates please visit conference website