Training or Development Class Information


Debt Collection and Credit Management Course


Training or Development Class Title
Debt Collection and Credit Management Course
Event Type
Training or Development Class
Training or Development Class Date
16-04-2018 to 20-04-2018
Last Date for Applying
09-04-2018
Location
Nairobi, Kenya

Publish / Maintain / Marketing / Hosted By
Organization Name / Organize By
Indepth Research Services
Organizing/Related Departments
Governance & Leadership
Organization Type
Organization
Training or Development Class Category
Both (Technical & Non Technical)
Training or Development Class Level
International
Related Industries

Education/Teaching/Training/Development

Finance

Administration/Management

Location
Nairobi, Kenya

Event: Debt Collection and Credit Management Course

Venue: Indepth Research Services, Nairobi, Kenya.

Event Date: 16th – 20th April 2018.

NITA CERTIFIED 

RECENT CLIENTS

INTRODUCTION

Struggling to recover debt? The course outlines effective communication, negotiating skills as well as the effec­tive use of correspondence in collecting debt.

FOR WHOM IS THIS COURSE RELEVANT

This course is suitable for debt collectors, account assistants, bankers, sales people, executives and manager/team leaders who are involved in debt collection.

REQUIREMENTS

Proficiency in English

DURATION

5 Days

TRAINING OBJECTIVE

Upon completion of this training course, participants will be able to:

  • Make a debtor call after careful planning in order to handle objections from the debtor and deal with queries.
  • Identify negotiating strategies in order to reach payment agreement from the debtor.
  • Demonstrate effective communication as a debt collector.
  • Understand the importance of recording all communications and discussions made between the debtor and the debt collector.
  • Implement the negotiation steps and processes and understand the need thereof.
  • Prepare the material for the correspondence sent to the debtor in accordance with the legislation.
  • Implement effective debt collecting strategies according to the code of conduct.

COURSE OUTLINE

  • Understanding company credit and debt
  • Debt collection as a vital financial activity
  • Planning and preparing for effective debt collection
  • Ensuring the success of your debt collection correspondence
  • Essential telephone techniques

Visit our website for more details.

 How to participate                                                                                           

Tailor Make a Course

Register as Individual  

Register as a Group

Become One of Our Partners.

Purchase software’s    

Frequently Asked Questions (FAQs)

 

View related courses

  • Participatory Rural development Action
  • Communication and Presentation Skills Course
  • Strategic Financial Management Course

The most popular courses

  • Gender Approaches to Agricultural Extension Practices Course
  • Data Management, Graphics and Statistical analysis using SPSS Course
  • Project Management Monitoring and Evaluation with MS Projects Course
  • ICT for Monitoring & Evaluation (M&E) Course
  • Crisis Preparation and Management Course
  • GIS and Remote Sensing in Land Cover, Land Change Analysis Course
  • Participatory Rural development Action

View course catalogue on governance, leadership and management Institute.

For further inquiries, please contact us on Tel: +254 715 077 817, +254 (020) 211 3814, +254 731240802, +254 735331020.

 

ACCOMMODATION

Accommodation is arranged upon request. For reservations contact the Training Officer.

Email: outreach@indepthresearch.org. Mob: +254 715 077 817 Tel: 020 211 3814

PAYMENT

Payment should be transferred to IRES account through bank on or before C.O.B 9th April 2018.

Send proof of payment to outreach@indepthresearch.org.

 

 

Registration Fees
Available
Registration Fees Details
1100 USD
Registration Ways
Email
Phone
Website
Address/Venue
Indepth Research Services, Nairobi, Kenya.  Pin/Zip Code : 00101
Landmark
Nairobi Area
Official Email ID
training@indepthresearch.co.ke
Contact
Indepth research Services

104289

outreach@indepthresearch.org