HP & The Economic Times Enterprise Digital Transformation

Digitization in today’s emerging digital consumer economy means an extended reach, improved management
and speedy development and service. This means that digital technologies have a pervasive influence on all
areas of corporation, from affecting the customer experience to enhanced productivity to the collaborations
are done with organisations.
Digital transformation is not only about technology and its implementation, but also about looking at business
through the lens of technical capabilities and how they can impact business operations and revenues.
The digital transformation is no doubt changing the competitive landscape spreading not just to commerce
but education and other government activities such as obtaining a passport or filing and income tax return. A
customer-focused digital transformation is a unique journey for every business. Experts list the building blocks
of digital Transformation for Enterprises:
1. Integrated Services
2. Analytics & Intelligence
3. Data Management
4. Content Management
5. Omni-channel experience
Customer experience is the most visible aspect of Digital
Transformation, companies benefit too from the transforming
internal processes through process DIGITIZATION, WORK
ENABLEMENT and PERFORMANCE MANAGEMENT.